As our Team Leader Tour Conductor for South America​, you will be taking on the challenge of bringing together both Product and Sales world with the “day to day” operations on the field. You would be in charge of managing our tour guides. You are expected to build and lead a team of talented and highly motivated tour guides, able to deliver unique and once in a lifetime experience to our clients. The base of this position is both Cuzco, Peru and La Paz, Bolivia

As our Team Leader you will report directly to the STC Director, Tanja and would become part of team of three people. You would also be leading and motivating a group of around 120 Tour Conductors. 

What awaits you in your new job

  • Hunt and train the best tour guides
  • Provide information and coordination before, during and after the tour to the guides
  • Control what has been offered to the clients and what is delivered
  • Constantly control the performance of our tour guides
  • Ensure that tour guides deliver all required tasks during the tour (Taking photos, writing entries for our travel journals) on time
  • Propose and coordinate with Product and Sales Specialists improvements in our tours
  • Propose and implement trip innovations
  • Check and improve providers service quality

The basics that you bring along 

  • Very good knowledge of the destinations
  • Experience in leading and training staff
  • Understanding of and identification with responsible tourism
  • Independent form of working and being able to take decisions on your own
  • A deep understanding of and identification with viventura values
  • A deep commitment to customer service
  • Excellent verbal communication skills and writing ability in Spanish (German and French are a plus)
  • Ability to communicate in a direct manner helping to improve fast decision taking
  • Negotiating and contracting experience
  • Advanced computer and strong internet skills
  • Work in an office either in La Paz or Cuzco combined to regular travel in the region

What we promise you

  • Freedom to be creative in achieving results
  • International & friendly working environment
  • Quarterly Social Days and Team Events
  • Work out of other offices in the ventura network around the world
  • Opportunity to constantly learn and grow
  • We care about the well-being of our employees (regular O3, satisfaction surveys etc.)
  • Daily lunch at the office
  • Guaranteed different and challenging tasks every day
  • Participation in the overall company's profits
  • Work that makes sense and inspires customers
  • Visit our Career Page to get more insights to our office life

About Us
viventura is Germany’s leading tour operator specialized in eco-friendly sustainable round trips to Peru and other South American countries. Choosing local providers, respecting cultures, people and nature we offer innovative, high quality tours for fair prices. Our main office is in La Paz, Bolivia, and our aim is to unite responsible tourism and authentic travel experiences in the countries our clients visit. We at viventura enjoy working in a growing company where everybody shares and lives our vision and personally contributes to our success in better environmental practices

Curious?
You are looking for job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position and on top of that share our values? Then we are looking forward to receiving your application in English.

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Confidentiality & Diversity 
Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software which only grants access to your applications to HR, the Recruiting Manager and the interviewers. 

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

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