Japan Operations Voluntary Internship

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! As an intern to our Japan Operations team, you will help to ensure smooth operations by providing outstanding quality service and delivering prompt and accurate answers to stakeholders.

You will work alongside our Tour Operations Specialists and learn basics about operations in tourism. As a fellow travel enthusiast with a true passion for Japan, you will help us deliver a life-changing experience through travel, by supporting our Specialists in reservations and payment management, as well as research for great new partners! Our team is spread across different cities, and your working language will be English - the job can be performed from any city in Europe, as it is fully remote!

NOTE: Please keep in mind, we'll only consider applications written in English.

 On a daily basis, you will

• Support the Tour Operations Specialists in general reservations and payments management
• Check invoices, prepayments and expenses.
• Create documents to send suppliers
• Research for new experiences and suppliers in Japan
• Help us improve operations processes

The basics you bring along

• Proficiency in Japanese and English, including a true passion for Japan
• Availability for an internship for at least 3 months, on a voluntary basis and you must be enrolled in a University course in Europe
• You have an incredible eye for details and passion for accuracy.
• You set high standards of quality and follows through.
• You have strong communication and interpersonal skills and are fun to be around: your future colleagues will enjoy working with you.
• You are tech-savvy, comfortable with and curious about new technologies.
• Openness for feedback, eagerness to learn, improve and grow.
• And last but not least: you bring a positive attitude, and you remain calm under stress.

You can impress us even more with

• Good knowledge of German or French.
• Prior experience in Japan and region.
  
• Prior operational experience in the tourism industry.

What we promise you

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Quarterly Social Days and Team Events.
• Work out of other offices in the Ventura network around the world.
• Opportunity to constantly learn and grow.
• We care about the well-being of your employees (regular O3, satisfaction surveys etc.)
• Yearly 2-week-offsite, if we achieve our goals.
• Participation in the overall company's profits.
• Visit our Career Page to get more insights into our office life.

Confidentiality & Diversity 

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. 

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.